My response to “A Toxic Work World”
A recent New York Times article discussed a recent employment trend that hurts employee retention: FOR many Americans, life has become all competition all the time. Workers across the socioeconomic...
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Say This, Not That: 3 Simple Swaps to Earn Your Clients’ Respect
See why you need to ban “easy,” “just,” and “try” at your agency. To improve accountability, I’ve recommended that you ban the phrase “almost done” at your agency. Now—to help you earn clients’...
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How to get recurring revenue by building an agency SaaS product
Andrew Dymski on what it took for agency GuavaBox to build their DoInbound software product Andrew Dymski shares lessons from how his agency launched its software product business. I’m interviewing...
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10 questions to help you grow your agency from $1 million to $4 million
Rapid growth at agencies doesn’t happen by accident. Here are 10 things to consider. A client recently asked me, “What are the top 10 things I need to be aware of as I grow my agency from $1 million to...
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Should you sign a prospective client’s pre-sales NDA and non-compete?
Don’t sign your prospect’s non-compete agreement. A client asked, “I have a potential agency client asking me about NDA and non-compete. How can I combat requests like this to not box us out? Are there...
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Mailbag: How can I sell my digital agency for a million dollars?
Here are the numbers it would take to sell your agency for a million dollars. A client recently shared: “I want to sell my agency for $1 million in 8 years so I can retire.” He wanted to know if he was...
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Should you guarantee results?
Don’t make client guarantees if you can’t back them up! A coaching client asked for help as he develops retainer packages for his agency. He noted that he’s comfortable with what deliverables to...
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Cut your tax bill, the legal way
You may be able to cut your next tax bill by pre-paying some of next year’s expenses. In business school, our business law professor asked the class, “How many legal deductions are you permitted to...
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Mailbag: Should I hire a salesperson?
Should you hire a salesperson at your agency? It depends on your answer to these 7 key questions. Agency owners frequently ask me, “Should I hire a salesperson?” The answer is, “It depends.” Let’s look...
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How to handle a sleazy rival
Every business has competitors. But sometimes it gets personal—they go from competitor to rival. Many of my clients have a competitor who is great at self-promotion but lacks substance. In short, your...
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